Privacy Promise

Our Privacy Promise

At Citrus Silver, we value you as our customer and respect your privacy. We will not rent, sell or trade your personal information, including your e-mail address, to any company or person.

Types of Information We Collect and How We Use It
Citrus Silver collects and retains your contact information and order history as a means of processing your order and providing customer service. We may contact you to confirm details of your order and follow-up with an email to ensure you are happy with your new Citrus products and the experience.

We do not collect any payment information as a result of your order. This information is provided to PayPal who is responsible for processing your payment.

Data Security
All financial information that you provide to PayPal is encrypted using SSL and carefully guarded by PayPal. To review PayPal’s privacy policy including information about how they protect your payment information, click here.

Express Consent
Information about new Citrus Silver products, sales or events will only be made through mail or email communication if you have given us your express, opt-in consent at an event, through our website or through email communication during the order process.

You can unsubscribe from receiving promotional information from Citrus at any time by sending an email to privacy@citrussilver.com with ‘unsubscribe’ in the subject line.

Cookies
We and our third party service providers, such as advertising networks and analytics service providers, may collect anonymous information automatically through the use of “cookies” and similar technology. The service providers also may collect information about your online activities over time and on other websites or apps. Cookies are small pieces of information that are stored by your browser on your computer’s hard drive to collect information about your activities on our Website.

Cookies do not contain any Personal Information. We use cookies to collect and store information for statistical purposes, including browsing and Service usage activity, and to improve the services we provide.

Service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Safari or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies.

 

If you have any questions about our Privacy Promise, please contact us.